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What is Udemy? And how does Udemy work

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Udemy is a for profit massive open online course provider aimed at professional adults and students. It was founded in May 2010 by Eren Bali, Gagan Biyani and Oktay Caglar.

As of May 2022, the platform has more than 52 million students, 196,000 courses, and 68,000 instructors teaching courses in over 75 languages. There have been over 712 million course enrollments.

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Students take courses primarily to improve job-related skills. Some courses generate credit toward technical certification. Udemy has made a special effort to attract corporate trainers seeking to create coursework for employees of their company.

The headquarters of Udemy is located in San Francisco, US with hubs in Denver, US, Dublin, Ireland, Ankara Turkey, Sao Paulo, Brazil and Gurugram India.

How Does Udemy Work

Udemy’s mission is to create new possibilities for people and organizations everywhere. Our global marketplace features an extensive, multi language library, which includes thousands of courses taught by real-world experts. You can take courses across a wide range of categories, some of which include: business and entrepreneurship, programming, academics, the arts, health and fitness, language, music and much more.

What do Udemy courses include

Each Udemy course is created, owned and managed by the instructor. The foundation of each Udemy course are its lectures, which can include videos, slides, and text. In addition, instructors can add resources and various types of practice activities, as a way to enhance the learning experience of students. 

Additional information on Udemy’s platforms and features can be reviewed.

For tips on how to find courses you may be interested in taking.

How do I take a Udemy course

Udemy courses are entirely on-demand. You can begin the course whenever you like, and there are no deadlines to complete it.

Udemy courses can be accessed from several different devices and platforms, including a desktop, laptop, and our mobile app.

After you enroll in a course, you can access it by clicking on the course link you will receive in your confirmation email (provided you’re logged into your Udemy account). You can also begin the course by logging in and navigating to your My learning page.

Do I have to start my Udemy course at a certain time? And how long do I have to complete it

As noted above, there are no deadlines to begin or complete the course. Even after you complete the course you will continue to have access to it, provided that your account’s in good standing, and Udemy continues to have a license to the course.

Is Udemy an accredited institution? Do I receive anything after I complete a course

While Udemy is not an accredited institution, we offer skills-based courses taught by real-world experts in their field. Every approved, paid course features a certification of completion to document your accomplishment.

Is there any way to preview a course

Yes! For steps on how to preview a course, and review key information about it.

How can I pay for a course

Udemy supports several different payment methods, depending on your account country and location. More information on Udemy’s payment methods can be viewed.

What if I don’t like a course I purchased

We want you to be satisfied, so all eligible courses purchased on Udemy can be refunded within 30 days. If you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy.

Where can I get help

If you find you have a question about a paid course while you’re taking it, you can search for answers to your question in the question and answer or ask the instructor. 

Our Help Center has extensive information regarding Udemy’s various features, and articles with troubleshooting steps to help you quickly resolve any issues you encounter. Our support team is also happy to help.

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